Via degli Arvali 29, Roma
+39.320.9246986

PRIVACY POLICY

Privacy Policy

Information pursuant to EU Regulation 2016/679 (“GDPR”)
AGAMI SRL (Dr. Lauranne Skin Care – Hina Rome Skin – Care)
WHAT DATA DO WE COLLECT?
By using our services, you accept that our companies collect some of your personal data. This page aims to inform you on what data we collect, why and how we use them.
In general we treat two types of data:
• data provided by the user
• data that we collect automatically

Data provided by the user
If you are a private person
If you are a private individual, when you register on our website or on our social channels or fill out a form, request a quote, an invoice a work order or a contract of sale we ask you to provide us with some data needed to take advantage of our service.
These are, the data we ask you:
• First name
• Telephone number
• Mobile phone number
• Email

Third party data
If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to the related processing in the manner described by this statement.
If you are a professional or a company
If you are a professional, when you create a professional account you are asked to provide some data:
• Company name
• VAT number
• Contact name
• Email address
• Telephone number
• Professional category
• Full address
Purpose of the treatment
your data will be processed for the following purposes:
• Customer management
• Administration of offers, contracts, orders, shipments and invoices
• Fulfillment of tax and accounting obligations
• Quality management
• Planning of activities
• Customer billing history
• Detection of the degree of customer satisfaction
Data that we collect automatically
When you surf on our website or on our social channels we collect the following data through the services you use:
technical data: eg IP address, browser type, information on your computer, data on the current (approximate) position of the instrument you are using;

data collected using cookies or similar technologies: for more information, please visit the “Cookie Policy” section.
We use the collected data to offer you the best of our service every day, to inform you about our commercial offers or to offer a service more in line with your interests.

To guarantee you access to our services and improve their provision
We use your information to guarantee you access to our services and their provision, including: registration and creation of the reserved area
use of “favorite” features
communications related to the provision of the service
messaging between users (Messages)
contact via the Chat feature
review, moderation or removal of content,
activities of an administrative, financial or accounting nature, such as those relating to purchases of paid services
These treatments are necessary to properly deliver our services to users who join.
We also use your data to improve and implement the service, through the following treatments: detection of your current position (approximate) to facilitate the use of some functions of the service communications relating to services and offers similar to those used by you
market research, optional surveys and surveys of the degree of user satisfaction
These treatments are based on the legitimate interest of the owner and you can oppose at any time.
To inform you about our business activities
We use the data collected, if you have expressly provided your consent, to inform you about promotional activities that may interest you. In particular we use them for:
communicate promotional, commercial and advertising activities on events, initiatives or partnerships of AGAMI SRL, by e-mail, sending SMS or push notifications; only if you are a professional, for telephone calls through an operator, a customer care service consisting in the offer of dedicated services at the sales and after-sales premises.
carry out analysis and reporting activities related to promotional communication systems, such as the detection of the number of open emails, clicks made on links within the communication, the type of device used to read the communication and the relative operating system or the list of unsubscriptions to the newsletter.
To offer you a personalized service
We process the data collected, if you have expressly provided your consent, to analyze your habits or consumption choices in order to propose an increasingly personalized service and in line with your interests and to improve our commercial offer. These analyzes are not in any case related to a procedure with automated decision-making.

IS THE DATA CONFERENCE MANDATORY?
The provision of personal data is mandatory only for the processing necessary for the provision of services offered by AGAMI SRL (any refusal for the purpose of providing the service makes it impossible to use the service); it is optional for promotional and profiling purposes and any refusal to give consent does not have negative consequences on the provision of the service offered within the site and related applications.

WHO ARE THE SUBJECTS OF THE TREATMENT?
Data controller
The data controller is AGAMI SRL in the person of its legal representative, with registered office located in Via Degli Arvali 21 – 00175 ROME – RM
The data controller uses data controllers to achieve the specified purposes to ensure protection of personal data.

contact info

The person in charge of personal data protection pursuant to art. 37 of the GDPR is AGAMI SRL, We remind you that you can contact us at any time and send any question or request regarding your personal data and respect your privacy by writing to info@drlauranne.eu
Subjects to whom personal data may be disclosed

The data collected as part of the provision of the service may be communicated to:
companies that perform functions strictly connected and instrumental to the operations – even technical – of the services of AGAMI SRL, such as suppliers that provide services for the review and verification of advertisements, suppliers of direct marketing services and customer care, companies that they provide archiving, administrative, payment and billing services, associates and / or companies belonging to AGAMI SRL that provide technical components for the provision of some service features, bodies and administrative and judicial authorities by virtue of legal obligations.
Under no circumstances do we transfer or sell personal data to third parties.
HOW CAN I HAVE INFORMATION ABOUT THE DATA, DELETE THEM OR HAVE A COPY?
To get information on the data, export it or request its cancellation you can send a request to the email address of the mailbox you registered with or by writing to info@drlauranne.eu Your personal data will be exported within 30 days or, in the case where the export becomes particularly complex, within three months.
The cancellation will be carried out in the expected technical times and in accordance with the explicit retention period.
Any natural person who uses our service can:
Obtain from the owner, at any time, information about the existence of personal data, the origin of the same, the purposes and methods of treatment and, if any, to provide access to personal data and information referred to in Article 15 of the GDPR. Request updating, rectification, integration, deletion, limitation of data processing if one of the conditions provided for in Article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation by law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed. To oppose, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising material or direct selling or for the performance of market research or commercial communication. Each user also has the right to revoke the consent at any time without prejudice to the lawfulness of the treatment based on consent given before revocation to receive their personal data, provided knowingly and actively or through the use of the service, in a structured format, of use common and readable by automatic device, and to transmit them to another data controller without hindrance to propose a complaint to the Authority for the protection of personal data in Italy
We remind you that for any question or request related to your personal data and to respect your privacy you can write to the dedicated address info@drlauranne.eu explaining your doubts and your needs.
Exercise your rights
Any natural person who uses our service can:
• obtain from the owner, at any time, information about the existence of personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and information referred to in Article 15 of the GDPR
• request the updating, rectification, integration, deletion, limitation of data processing if one of the conditions provided for in Article 18 of the GDPR occurs, the transformation into anonymous form or blocking of personal data, processed in violation of the law, including those that do not need to be kept for the purposes for which the data were collected and / or subsequently processed

• object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or sending advertising material or direct selling or for completion market research or commercial communication. Each user also has the right to withdraw the consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation

• receive personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and transmit them to another data controller without impediments
• propose a complaint with the Italian Data Protection Authority
We remind you that for any question or request related to your personal data and to respect your privacy you can write to the address info@drlauranne.eu

HOW DO WE ASSURE THE PROTECTION OF YOUR DATA?
The data are collected by the subjects indicated above according to the indications of the relevant legislation, with particular regard to the security measures provided by the GDPR (Article 32) for their processing using computerized, manual and automated tools and with logic strictly related to the purposes indicated in point 1 and in any case in such a way as to guarantee the security and confidentiality of the data.
In compliance with applicable regulations, a system of anti-spam verification on the communication between users is active. The data entered may be verified for the sole purpose of identifying illegal activities or contents that do not comply with the General Conditions of the Service, but will not be processed or communicated for commercial or promotional purposes.

CAN THE INFORMATION ON THE PRIVACY CAN BE CHANGES IN TIME?
This information may be subject to change. If substantial changes are made to the use of data on the user by the Owner, the latter will notify the user by publishing them with the maximum evidence on their pages or through alternative or similar means.